Support
Last updated: August 10, 2026
Need help with Wanne? We're happy to assist.
Contact
Email m.a.ilnitskiy@gmail.com and we'll get back to you.
Please include your device model and iOS version so we can help faster.
Common questions
- How do I scan a shelf? Tell Wanne what you're looking for,
then photograph the wine shelf. You'll get your top matches with reasons.
- Managing your subscription. Manage or cancel anytime in your App
Store account settings (Settings → your name → Subscriptions).
- Deleting your account. Open Profile in the app and choose to delete
your account. This removes your server-side data, apart from one anonymous anti-abuse
record described in our Privacy Policy. Note that deleting your
account does not reset your free scans for the month, and it does not cancel a
subscription.
- Recommendations look off. AI results can be imperfect — always check
the physical label. Send us feedback and we'll keep improving.
Privacy & Terms
See our Privacy Policy and Terms of Use.